We strive to keep our prices as low as possible. However, due to
increases, published prices are
subject to change without notice. Merchandise
will be invoiced at prevailing
prices at time of shipment.
Large volume quotes are also available.
Sales tax will be charged in states where it is applicable.
Our terms are Net 30 days for customers with approved credit. We do
a minimum of $50.00 per month in
purchases to maintain an open account.
Monthly statements will not be sent
Unless an open account has been established, or the order has been
with a credit card, all orders will
be shipped C.O.D. cashier's check / money order
There will be a service charge for all returned checks.
A-1 janitorial Supply accepts Visa, MasterCard, Discover, Bravo and
If you desire, we can keep your
card information on file so your orders are
automatically paid as they are
Our minimum order is $25.00 (before freight). Any order not meeting this
minimum will be automatically
billed a $5.00 "Small Order Processing Charge".
All invoices will include shipping and handling. A-1 Janitorial Supply
will ship the order
by carrier of their choice due to
weight restrictions, unless requested otherwise
All orders are processed and shipped the same day, if placed before 1:00pm
west coast time.
Pick-ups are available in 1
business hour. We also provide Next Day or Second Day
Air Service through UPS if
All damage claims must be filed by the consignee (customer) with the
When reporting damage, be sure to
hold all packing materials for inspection.
Any shortages must be called in to our Customer Service Department
within 3 days of receipt.
No merchandise is to be returned without first obtaining a Return
Authorization Number from A-1
Any authorized return must be carefully packed and be in an
unmarked, saleable condition to be
All returned merchandise must be shipped freight pre-paid.
Refused C.O.D. shipments are subject to a 15% restocking
fee and ALL freight charges.
refund or exchange on chemicals products No refunds on any goods after 30
% restocking fee on all returned goods.
We can "backorder" an out of stock item for shipment at a later
or you can be a "No Backorder
Customer" and you can reorder the item
on your next order. Let us know
which is more convenient for you.
A-1 Janitorial Supply will gladly order an item for you that we do not
These items will be ordered for you
on a non-cancelable, non-returnable basis only.
Toll Free 1 888 404 6250